Hatton Garden, LondonIWC Watch Repair Services
From heritage Big Pilot models to modern Portugieser complications and the engineering-led Ingenieur series, our independent workshop specialises in the repair, servicing, and mechanical restoration of all International Watch Company (IWC) timepieces. Located in Hatton Garden, London’s historic horological centre, we offer expert in-person consultations or a secure, fully insured postal repair service.
Engineered PrecisionIWC Servicing & Repair: Our Process
Whether you own a classic Mark series pilot’s watch, a Portofino automatic, or a sophisticated Da Vinci perpetual calendar, our workshop operates with the technical rigour and "Probus Scafusia" (Solid Craftsmanship) ethos that defines Schaffhausen.
Getting Your Watch to Us
Visit us in person at our London workshop or send your timepiece via our secure postal service. For maximum security, we recommend using a tracked, fully insured service to ensure your IWC arrives safely at our watchmaker's bench.
Diagnostic & Quotation
Every IWC undergoes our comprehensive technical evaluation. We assess movement health, amplitude, and component wear to provide a transparent, no-obligation quote. From the Pellaton winding system to modern in-house calibres, we tailor our diagnostics to your watch's specific mechanical architecture.
Quality Control & Return
Your IWC must pass a series of stringent benchmarks, including multi-positional timing and pressure testing, before earning our 12-month guarantee. Your watch returns restored, resilient, and ready for the long haul.
Precision Servicing & Genuine Parts
We utilise genuine IWC components and brand-specific Swiss tooling. Whether we are overhauling a rugged Aquatimer or a delicate Moonphase complication, our priority is to return your timepiece to original factory specifications. You will receive automated status updates as your watch progresses through our workshop.
What Our Clients Say about Us
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“So pleased with the service I received after visiting 3 different watch repairers to have a bespoke strap fitted to my collectable watch. All said it couldn’t be done. AMJ were friendly, helpful and quick. They fitted the strap within 5 minutes and charged a very reasonable price. Highly recommended.”
⭐⭐⭐⭐⭐ | Victoria Tischler | Google Business Profile
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"Top marks for AMJ watch repair for quality of work, customer service, and old-school decency! Not only did they do a stellar job (three different watches), but they were also very kind and generous when, due to my miscommunication, revisions were needed the following day. Highly recommended!"
⭐⭐⭐⭐⭐ | Joséphine Dunn | Google Business Profile
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"Incredible watch repair shop, very friendly and knowledgeable. My watch would not calibrate, and I believed it was a battery issue. The team and AMJ reviewed it and emailed me to say it’s ready to collect. Honest and reliable, and I couldn’t recommend them highly enough."
⭐⭐⭐⭐⭐ | Viran Patel | Google Business Profile
Get an Instant Estimate
Need a professional repair or routine service? Our watchmakers will provide you with a detailed technical evaluation of your IWC watch.
Speak to Our IWC Specialists
Call us directly to discuss your watch's specific needs—from glass replacements and pressure testing to full mechanical overhauls and restorations.
Visit Our IWC Repair Shop
Located in London’s historic jewellery district, Hatton Garden. We offer "while-you-wait" services for minor adjustments and expert consultations.
Your IWC Repair Questions Answered
Find clarity on our Schaffhausen-standard repair protocols, service timelines, and the precise measures we take to preserve your Probus Scafusia integrity and high-performance IWC calibre throughout its journey.
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A full IWC overhaul is a total mechanical restoration. We perform a complete movement strip-down of 200+ parts, ultrasonic cleaning, and precision lubrication. We pay special attention to the Pellaton winding system and power reserve mechanisms, regulating the timing to ensure your watch performs to original Schaffhausen standards.
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We guarantee water resistance through a rigorous protocol exceeding ISO 22810 standards. Using Swiss-standard vacuum and pressure equipment, we verify the integrity of the gaskets, crown seals, and the IWC SafeDive system (where applicable) to original factory depth ratings.
Deep Dive: Understanding Watch Water Resistance & How We Test It
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As an independent watch repair centre, our typical turnaround for a full IWC mechanical service is 2–4 weeks. This is significantly more efficient than many authorised service centres, which often take more than 12 weeks. Lead times are dependent on the complexity of the complication and the availability of specific parts.
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Yes. We use genuine IWC components to safeguard your timepiece’s valuation and horological integrity. For full transparency, we return all replaced or worn components in a sealed bag, providing documented proof of the internal work performed.
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We specialise in vintage IWC restoration, including heritage Pilot’s Watches and Calibre 85 movements. Leveraging our network in London’s jewellery district, we source "period-correct" components, from original crowns to calibre wheels, to ensure your watch remains investment-grade.
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Every IWC service and mechanical repair performed at our London workshop is backed by a comprehensive 12-month warranty. We provide a physical warranty card and a Pressure Test Certificate with every overhaul, giving you total peace of mind for your horological investment.
Established London HorologistsEngineering Excellence, One Component at a Time
We combine traditional watchmaking with modern diagnostic precision to protect the performance and investment value of your IWC.
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IWC Sapphire Crystal Replacement
Scratched or shattered glass? We stock genuine, anti-reflective sapphire crystals designed to withstand the air-pressure drops typical of Pilot models. Our service ensures your dial remains protected and perfectly legible.
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Case & Bracelet Refinishing
Restore the factory finish of your Stainless Steel, Ceratanium®, or 18k Gold IWC. Our polishing specialists use multi-stage techniques to remove surface scuffs while meticulously preserving the sharp lines and alternating brushed/polished textures of the Ingenieur and Portugieser cases.
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Full IWC Mechanical Servicing
Protect the integrity of your calibre. We perform a complete ultrasonic strip-down, clean, and lubrication using Swiss-standard oils. Regular maintenance is essential to safeguard IWC’s unique complications and long-term resale value.
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Vintage IWC Restoration
Specialising in rare and vintage IWC models, from the Calibre 89 to early Electronic and Tuna models. We source period-correct components to ensure your timepiece remains historically accurate and investment-grade.
Our BlogYour IWC Maintenance & Horology Guides
Wherever you are, our expert guidance helps you care for your timepiece. From recommended service intervals to maintaining accuracy and water resistance, we provide the insight needed to keep your watch performing at its best.
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